Strategic Services

QGI can help you better understand your competitive environment, and plan for future success. Understanding your values, your strengths, your competitors and your performance are all critical to developing strategies that succeed. QGI associates have practical experience in a variety of public and private sector environments and we can help you understand and unleash the potential of your organization.

Our service offering includes:

Market and Customer Assessment

Knowing which markets offer the most potential and which customers are the most profitable allows a company to focus its business development efforts, develop targeted value propositions and to manage customer relationships in a way that maximizes profitability.

Customer Satisfaction Measurement

Successful companies understand what drives customer behaviour, and customer satisfaction. QGI can help you understand which elements of your product or service provide you with competitive advantage, and tell you where you stand with your customers in these critical areas.

Integrating customer satisfaction into your list of key performance indicators can align your organization to ensure future success.

Competitive Analysis

Your company’s competitiveness is influenced by a variety of economic and regulatory factors at the national and regional level as well as by the structure of your industry. Understanding how these influence competitiveness and how changes in them will affect your bottom line allows companies to develop strategies to counteract negative factors and to capitalize on opportunities.

Facility and Network Analysis

Your company’s financial performance is significantly impacted by the locations of your operations. You can enhance the success of expansion plans by ensuring that new facilities are optimally located. Similarly, the success of merger and acquisition strategies will be affected by how well operations are integrated.